By using the Nexora bot or this website, you agree to all of the terms below. If you do not agree, please do not use the service.
2
DepositsAll deposits are non-refundable
Every deposit added to your bot balance is final and will not be refunded under any circumstances. Deposited balance can only be used to buy products inside the bot. Please deposit only the amount you intend to spend.
3
PurchasesPurchased items are non-refundable
Once an item (Telegram account, OTT subscription or any other product) has been delivered, the purchase is final and cannot be refunded or exchanged for money. Please check the product details carefully before you buy.
4
Defective Items & ReplacementDefective items are replaced
If a delivered item is defective or does not work as described, we will replace it with an equivalent item. Contact support with your order details and a screenshot as proof. Replacement is provided only for genuine defects and within the replacement period of that product. No cash refund is given for defective items.
5
Payment & DeliveryDelivery after payment verification
Orders are processed only after the payment is verified. You are responsible for sending the correct amount and correct payment details. Delivery may occasionally be delayed due to verification or technical issues.
6
Prohibited ActivitiesSpam, abuse, fraud and illegal use
Spam, abuse, fraud, chargeback attempts, reselling without permission or any illegal activity will result in a permanent ban from the bot.
7
User ResponsibilityKeep your account and data safe
You are responsible for the safety and proper use of any account or credentials you receive. Misuse, or changes that break the product, make it ineligible for replacement. We are not responsible for changes in the rules of Telegram or any OTT platform.
8
Service Availability24/7 effort, downtime may happen
We try to keep the bot online 24/7, but we are not responsible for temporary downtime, maintenance or payment gateway issues.
9
Changes to TermsWe may update these terms
We may change these terms, prices or services at any time. Continued use of the bot after an update means you accept the new terms. In case of a dispute, the owner's decision is final.